Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Hands down the best Kratom I’ve ever had. I’ve tried Kratom all over the world—from local brews in Southeast Asia to online vendors in Europe and South America—and nothing comes close to the quality and consistency of this place. You can literally taste the difference the moment you try it. Smooth, fresh, and clean with a noticeable effect that feels exactly how good Kratom should feel. Beyond the product, the team is super professional and genuinely helpful. They’re kind, responsive, and willing to answer any questions you have. It’s rare to find a vendor that delivers both top-tier product and amazing customer service like this. I’ll definitely be ordering again—and recommending them to anyone who’s serious about quality Kratom. ~ Jesse I
First and foremost, the ambiance is clean, professional and welcoming. Nice relaxing electronic music playing in the background. Dustin was very helpful. Answered all my questions on potency to shelf life. They have a great two-for-one deal right now. Highly recommend it. This is not your regular smoke shop kratom. This is all high quality lab tested kratom and kava. I have suffered with the disease of addiction + also anxiety disorder and have found wonderful non addictive natural benefits with their products. Thank you Authentic kratom, Cameron a Very happy customer!!! ~ Cameron L
I moved here from Wa state where I had a trusted supplier who traveled to Indonesia himself and had a relationship with the farmers. I knew that there was nothing added to my Kratom and the prices were great! It took forever to find a place that was up to my standards and where the prices were fair. I’m so glad I did. I drive 30 minutes each way to get here because I trust the source and the integrity of this business. The quality and prices are great and the service is friendly and knowledgeable. ~ Angi C
I have been buying from this company for 7+ years and they have never disappointed. Customer service is amazing, they have personally called me when I switched my home address to ensure it was me that put in the order and called me to welcome me back when I didn't make a purchase with them for a over a year. I will be a forever customer. ~ Dakota B
I love the Kratom here! I have tried many Kratom brands and stores and the Kratom works the best here. Also the packaging shows how strong it each strain is compared to others which is not the case at other stores. Also employees are really nice and helpful. I highly recommend! ~ Sydney D
Very professional customer service the fine woman working there sweet as can be funny and she knows her stuff it’s always good walking into a place and the employee can actually assist you and you know they can get you walking out of here happy with what I need. ~ Sara
The owner Abdullah is fantastic! Very passionate and knowledgeable about his products. Super high quality Kratom and so much wonderful variety in this store. Highly recommend. They have an extensive selection and variety of Kratom products. ~ Doug H
I love the fact that employees there are very knowledgeable about their products. They have very fresh, lab tested Kratom for really good prices. I’ve been here many times and definitely give them two thumbs up. Thanks so much. ~ Andre M
This place is run by some really great people that actually care about customer service. I've ordered more then 10 times from them and have always had fast delivery. I use Mang Da Green and this is one of the best quality I've ever had. Excellent 👍 ~ Xtra C
Amazing company! I have been with this company for over 3 years now and have had nothing but a great experience. They always ship super fast and their products are fantastic! Highly, highly recommend. I won't get my Kratom anywhere else! ~ Jenny P
Great place! I’ve been coming here for years, now. Quality is very consistent and the strength is shown on the back of the packages. I’ve never seen any other brand do that. Trustworthy source. ~ Timothy M
Very informative and nice and reasonably priced. They give you all the info you need and what they recommend and are super friendly. Definitely coming back ~ Daniella J
Hannah was incredibly helpful and sweet to me as a new customer. I picked up a 180 pack of Maeng Da and looking forward to trying it! The store is clean and classy. ~ Tina C
Great customer service! Good quality Kratom. Abdullah was very patient and knowledgeable during my first purchase. Definitely throwing Authentic Kratom into my rotation ~ Hovig K
I have tried a number of Kratom suppliers over the years but always come back to Authentic Kratom for the most consistent and reasonable product. Highly recommend! ~ Cy P
been ordering from these guys for 8 years, almost every month and have NEVER had a problem. these guys are awesome and have great prices! A+++ Company. Thanks Guys! ~ ZiP 5
Authentic Kratom is my go to kratom supplier. The product is top notch, they discreetly package the product and ship it out in a very timely manner. Authentic Kratom is the best! ~ Lori L
Amazing customer service. I have been using this company for years. I have always appreciated the smooth and easy process. You won't find a better company to do business with. ~ Verbaldavenci1
The highest quality in town for sure. Top notch service from Dustin and the team, great vibes in the store too! ~ Vaqar
I'm from Detroit and I heard about this place and I had to find it when I got to California it's awesome 👌 ~ Bobby L
Product is awesome and prices are great. Customer service are very well in the job they do. Would recommend to anyone. ~ Andrew C
Great location, even better store. Very knowledgeable about Kratom and the different types. I will definitely be back here! ~ Bernard A
Highly recommend this place service was 10/10 super nice people that listen and answer without problems I was in and out in a timely fashion ~ GodSin G
Legit shop love this place and great customer service from Dustin! ~ MR M

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